This can depend on the individuals location and the type of bonus offered. If your order is a fairly large order, odds are shoppers wont want to take it on. Instacart Express is a bonus service you can pay for from Instacart to help make your experience a bit easier. In general, Instacart shoppers qualify for a Shopper Referral Bonus where you can get up to $1,000 when you refer friends and family to shop with Instacart. The store closed at 9. As long as you cancel the service within 15 calendar days of it charging you and you havent used the delivery service during that time, you should be able to get a refund for the charge. Your order history will still be accessible through Instacart. Scan this QR code to download the app now. Is there a minimum order amount? If you havent received your refund after 10 business days, contact Instacart Customer Service. Her items had been cancelled and replaced with a virtual party platter. In addition, Instacart shoppers may get discounts at participating retailers when they sign up for the Instacart Shopper Pro program. Customers also receive special discounts from major retailers and exclusive promotional codes. Customers are welcome, too. When you cancel an order during the shopping or delivery processes, you may be charged a cancellation fee of up to $15. To get a refund, youll have to go through Instacarts refund process and explain what happened. Privacy Policy. She'd place her order in the app, an Instacart shopper would pick up the items at . Hdskf 3 yr. ago. Similar tales involving the grocery delivery service surfaced when Sanders posted about her experience on Nextdoor. That is STEALING money that is NOT theirs. That is unfair. Alternatively, you can use the live chat feature on the Instacart website to speak to a customer service agent in real time. Tips are always optional, and 100% of your tip goes to the shopper. And without refunding my subscription, I'm inviting some friends tonight and it's 6:30 and I lost my money and my time. Instacart just rolled out a leave at my door delivery option. Credits will automatically apply during checkout on your next order.
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